Missing a candidate’s contact details? Try the next source.
Yena searches a waterfall network of more than 20 data sources for available email addresses and phone numbers. Start from your shortlist, check the result against the candidate’s history, and prepare your outreach in the same workflow.
Example workflow — results depend on the profile
- Candidate
- Existing shortlist record
- Contact request
- Email or phone may be available
- Next step
- Review the result with CRM history
- Contact
- Illustrative workflow, not a verified result
“A contact detail is most useful when reviewed in the context of the candidate relationship.”
Bring the available contact detail together with existing CRM history, confirm the context, and agree on the next step before outreach.
Review available contact
and existing candidate context
Request available email or phone details
Yena's waterfall network includes more than 20 data sources. Appropriate sources are tried in sequence, and availability varies by profile. Review any returned detail yourself before deciding whether and how to contact the person.
- Choose a candidate from your shortlist
- Request an email address or phone number
- Yena tries appropriate sources in sequence
- Review the available result before outreach
Use contact details with CRM history
Return to an existing candidate record, review prior notes and conversations, and agree on ownership and the next step with your team. Known contact details can also be added manually.
Start with the candidate record.
Agree on the next step
Candidates
Request an available email address or phone number, then review it with the CRM history.
Existing relationships
Review the relevant notes and conversations before agreeing who should take the next step.
Role context
Check the role context and prior interactions before preparing a message.
Six practical steps for your team
Choose a candidate
Start with a candidate on your Sourcer shortlist.
Request contact details
Ask Yena to look for an available email address or phone number.
Sources are tried in sequence
Yena's network contains more than 20 data sources; appropriate sources are tried in sequence.
Review the result
Availability varies by profile. Check any returned contact detail before deciding to use it.
Check existing candidate context
Review CRM history and prior conversations; add known contact details manually when useful.
Prepare and review a sequence
Draft sequence steps and timing, then have a person review them before starting.
Compare the workflow
before and after team review
Review contact details in context
For recruiters
Review available contact details alongside the candidate record before deciding on outreach.
For sourcers
Choose a candidate from your Sourcer shortlist to request an available email address or phone number.
For client leads
Use existing candidate and client context to agree ownership and the next step with your team.
For management
Keep a person responsible for reviewing contact details and sequence drafts before outreach.
Check contact details
before outreach.
Whether and how you contact a person is for your team to assess. Review the available detail and its context before deciding what to do.
Frequently asked questions
Choose a candidate from your Sourcer shortlist and ask Yena to look for an available email address or phone number. Appropriate sources in Yena's network of more than 20 data sources are tried in sequence. Results vary by profile; known contact details can also be added manually.
Yes. Add details your team already knows manually, and review any requested contact detail alongside the candidate's existing CRM history.
Use an available contact detail together with the candidate's CRM history and role context. Your team reviews the context and decides whether to prepare outreach.
A team member can review a drafted sequence, including its steps and timing, before it is started.
Take a shortlisted candidate
through to outreach.
Try the contact lookup on a relevant profile, review what is available, and prepare a message for the role you are hiring for.